MEMBERS
Out-of-network claims
We know there are times when an out-of-network provider works best for you. Click here to find out how to file your out-of-network claim.
Out-of-network claims
Submit an out-of-network claim if you have seen an out-of-network provider or utilized an in-store sale or promotion from an in-network provider.
If you choose to use an out-of-network provider or utilize an in-store sale or promotion from an in-network provider, pay the provider in full for the services and eyewear received at the time of your appointment.
You can download a claim form for submission via mail or fax. Or submit a claim online!
You will receive a reimbursement check within 5 weeks of when your claim was submitted.
Mail or fax your claim form to:
PEP Vision
Attention: Claims Department
2170 Ashley Phosphate Rd., Ste 604
North Charleston, SC 29406
OR
Fax: (843) 577-5895